Introduction
Once your Banana Hobby order ships, you will receive a shipping confirmation email with a tracking number. You can use that tracking number to check the carrier’s website for the latest delivery status.
How to track your order
Open your shipping confirmation email from Banana Hobby.
Find the tracking number in the email.
Go to the carrier’s website and enter the tracking number.
Review the latest scan updates and estimated delivery information.
Why your tracking number may not update yet
It is normal for tracking to remain unchanged for 24 to 48 hours after the package is picked up. During this time, the carrier may not have scanned the shipment into its system yet.
What to do if tracking still has not updated
If your tracking information still has not moved after 24 to 48 hours, contact Banana Hobby support with your order number. Our team can check the shipment status and help resolve any delay.
Contact support
When you reach out, please include the following information so we can assist you faster:
Your order number
Your tracking number
A brief description of the issue
Additional information
Tracking updates depend on the carrier’s scanning process. If a package shows no movement, it does not always mean the shipment is delayed. Checking again later often provides the next update.
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